Freephone: 0800 5300 872 | 01823 44 22 22

Hints & Tips

packing Try to avoid moving on a Friday- if you do have delays with the financial transaction, you may have to wait until Monday to sort problems out.

It’s a good idea to meet with your removal representative in person. Which gives you chance to ask questions and feel completely comfortable with what’s going to be happening on the day. Tradesmen to disconnect fittings such as cookers, or dismantle sheds etc (your removal company cannot do this for you).

If you plan to take petrol-powered equipment, such as mowers etc, make sure you drain the fuel and batteries disconnected prior to the moving day. If you are packing yourself, make sure you use suitable, strong boxes “double walled” are best, these can be purchased from us.

Never make the boxes so heavy that they can’t be lifted safely. If a box gets heavy while packing it, start filling it with light items, such as towels, cushions or bed linen. Always use packing tape to seal the top and especially the bottom of the box. Label your boxes clearly.Mark which room they should be moved to. Self-assembly furniture isn’t designed to be taken apart and reassembled. This type of furniture won’t always reassemble perfectly after a move.

Personal goods

Always designate one room, normally the bathroom so that you keep any of your personal effects that you want to keep hold of during the move, this avoids them getting packed or loaded onto the lorry by mistake.

Kitchen appliances

We are not qualified to disconnect gas, electric or water appliances. Therefore all appliances will need to be disconnected prior to the move. It is advisable to run down your fridge/freezer as they are not designed to be moved full up, as this may cause damage to the unit ( if you do leave them full, our insurance company will not accept any responsibility for damage).

For long distance moves they will need to be fully emptied and defrosted so they do not leak in the vehicle, resulting in soiling to other furniture and goods (once again our insurance company won’t accept responsibility for this).

Chest of Drawers, Bedside unit, Ottomans etc.

As a general, if an item of furniture has drawers and the contents are non-breakable, the drawers can be left full for transport. Exception to the rule is when the contents are books, photo albums or the drawers are in a divan bed, these would need to be packed due to the weight.

Drawers on side and wall units etc can be left full, if required, some sheets of tissue paper can be used to pack out the drawers to stop the contents from rattling around.

Parking and access

Parking/access for the removal vehicle is very important to enable us to carry out your removal efficiently. Parking/access difficulties usually come in the form of restrictions on the road (bay parking, yellow lines etc) or low bridges trees or narrow roads. If there is any of this difficulty at the collection address, our surveyor will inform you of the best way to deal with these issues.

It is of high importance that you inform us of any difficulties that we may have getting to the new property as it is not always possible for us to review the access at this address so we rely on the information that you can provide. In certain circumstances, we may need to use a small vehicle to shuttle your goods from the large vehicle to your new property. This will need to be arranged prior to the moving day

Children and pets

Young children may find moving stressful, so you may want to consider leaving them with a relatives or friends for the day. Older children can get very excited about moving and we recommend that they get involved as much as possible in the whole experience.

Pets seem to find the whole moving experience very stressful. On the day of the move you may want to consider a relative or friend to look after your pet. If this is not possible then the next best thing is to lock them in a room of the property so they can’t escape. Please bear in mind that the doors to the property will be open throughout the day

Moving guide

At least 4 weeks beforehand:

  • Contact Scotts of Somerset to arrange your free, no-obligation pre-move survey and quotation; alternatively visit our online inventory section for a quotation.
  • Confirm as soon as possible after receiving the quotation whether you would like us to proceed.
  • Research new schools, doctors, dentists and other healthcare specialists close to where you’re moving.

2-3 weeks beforehand:

  • Organize a change of address card to send to family and friends.
  • Notify every agency that needs to know of your change of address.
  • Arrange professional disconnection of gas cookers and other appliances you will moving.
  • Cancel deliveries of milk, paper, etc and settle any outstanding accounts
  • Put all your documents and valuables in a single safe place.

3 days beforehand:

  • Pack a bag with a change of clothes, toiletries and a survival kit for the other end. This could include: light bulbs, fuses, tools, toilet roll, candles, passport, birth     certificate(s) , matches, cash, phone charger and a list of important numbers.
  • Check where to collect the keys for your new home.
  • Move all outside plants and furniture into a dry area, so they can dry out for the moving day.

2 days beforehand:

  • Empty, defrost and dry out your fridge/freezer
  • Seal packets, bottles or jars with tape to prevent any spillage.

1 day beforehand:

  • Prepare food, drink and utensils for the moving day.
  • Get plants ready for the removal.
  • Charge your mobile phone.

Moving day:

  • Make sure the kids are happy- if they’re going to be in the house with you, settle them in a room with plenty to play with. If older children want to help, encourage them to pack their own box.
  • Once everything is loaded, walk around with a member of the removal team to make sure you’re not leaving behind anything you want to remove.
  • Take meter readings at both your old home and new home.
  • Arrive before your removal team so you can have a good look around your new property.

Give the removal team a full tour of the house when they arrive.